Contact information

Order Status:

Please visit https://www.17track.net/en to track it online.

Other Questions:

Our office hours are 9 am–5 pm EST. We respond to most emails within a business day, but if you don't get a response from us, please check your spam bin!

Be patient, my friend; we are doing our best to get back to you as fast as possible! Please do not send multiple emails, as this could delay our response time.

Email: support@ignivale.com

Address: Units 401–938, Building 2, Phase II, Standardized Factory Complex, Fenghuang Industrial Development Zone, Fenghuang County, Xiangxi Tujia and Miao Autonomous Prefecture, Hunan Province

Phone: +86 185 6963 5499